Engineering Specialist / IT Specialist (Support Service Engineer)

Become a Support Service Engineer at AIS, Thailand's no.1 Digital Service Provider, to help build a future where customers come to us for industry-leading products and services, as well as a differentiated and connected customer experience.

Requirements

• Own, investigate, and solve complex customer technical issues
• Act as a advisor to the customer, collaborating within and across teams
• Build communities with peer delivery roles and share knowledge through readiness programs, technical coaching, and mentoring
• Engage with Oracle Engineering/Support ability teams to investigate potential product defects
• Develop automation techniques and diagnostic tools driving AIS product improvements

Benefits

• Flexible work arrangement (up to 50% remote)