Client Service Representative
All Care TherapiesChennai, Tamil Nadu, India
Posted July 31, 2025
Full Time
About the Company
All Care Therapies is a rapidly growing IT and Medical back office Management Company.
Job Description
Client Services Representative to provide excellent customer service and support to our clients. The successful candidate will handle client inquiries, resolve issues, and ensure clients are satisfied with our services.
Requirements
- Respond to client inquiries through email, phone, and chat support channels
- Provide accurate and timely information to clients regarding their accounts and services
- Troubleshoot and resolve client issues and escalate to the appropriate department when necessary
- Assist clients with setting up new accounts and services
- Proactively reach out to clients to ensure satisfaction with our services and address any concerns
- Maintain accurate and up-to-date client records and documentation
- Work collaboratively with internal teams to ensure client needs are being met
- Continuously improve knowledge of our products
Benefits
- Group Health Insurance
- Leave Encashment on Gross
- Yearly Bonus
- 12 Paid Indian & US Holidays
- Home pick up and drop company transportation