Passenger Service Agent - China Air

As a Passenger Service Agent with Alliance Ground International (AGI), you will provide exceptional customer service to ensure customer satisfaction at every step of their journey. You will handle customer interactions, make and assist with reservations, and perform various tasks to ensure smooth airline operations.

Requirements

• Provide exceptional customer service as per AGI and airline-specific standards
• Ensure safety and security at all times
• Handle customer interactions and complaints efficiently and professionally

Benefits

• Paid vacation
• Medical / dental / vision for full-time employees
• Medical coverage for part-time employees
• Free uniforms
• Free on-the-job training
• Company-matched 401(k) program
• Company-paid employee assistance program
• Voluntary life insurance
• Travel discounts on car rentals, hotels, and cruises