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Job description
We're looking for a Customer Experience Engineer to help our customers successfully adopt AllSpice and expand usage across their engineering teams. This role combines deep technical expertise with customer engagement and close collaboration with product, engineering, and revenue leadership.
Lead technical onboarding for new customers, guide customers through importing ECAD projects and repositories, train engineering teams on collaborative design reviews, and serve as the primary technical advisor for customers.
The ideal candidate is an engineer who enjoys working directly with customers, thrives in highly technical environments, and can translate engineering workflows into scalable adoption across organizations.
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Tech, Software & IT Services • Design
AllSpice.io is a collaboration platform built specifically for modern hardware development teams. Addressing the challenges of complex electronics design, AllSpice brings software-style workflows – including revision control and asynchronous reviews – to the hardware engineering process, enabling greater scalability and traceability. At the core of AllSpice is DRCY, an AI-powered design review agent that automates first-pass checks within existing workflows. This proactive approach identifies potential issues early in the design cycle, reducing costly rework and empowering engineers to focus on critical design decisions. AllSpice helps companies in industries like medical devices, aerospace, and consumer electronics build hardware with increased confidence and predictability.