Customer Support Agent with English and Japanese

We're looking for a Customer Support Agent with English and Japanese fluency to support players with account settings, gameplay, and other game-related queries. The ideal candidate is experienced in customer service and has a passion for delivering great user experiences.

Requirements

• Native level of fluency in written and spoken Japanese
• High level of fluency in written and spoken English
• Excellent written and verbal communication skills
• At least 1 year of working experience in customer service, player support, or contact center
• Hands-on experience with contact center processes, tools, and multilingual support
• Innovative and passionate about delivering the best user experiences possible

Benefits

• Additional Days Off - according to Amber’s internal policy
• Professional and friendly work environment
• Attractive salary package with private medical services
• Awesome and talented colleagues
• Support from all your teammates
• Access to training and learning programs