Specialized Travel Counselor

Specialized Travel Counselor at Amex GBT. Collaborate with team to provide creative and timely travel solutions. Work from home to book travel and accommodation for top clients. Advise and arrange travel for corporate business customers.

Requirements

• Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel
• Passion for excellence in client service, including proactive anticipation of needs
• Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
• Professional communication (written and verbal)
• Attention to detail
• Act with integrity, and look after personal traveler information
• Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
• Resolving customer issues quickly and independently
• Teamwork and openness to feedback

Benefits

• Flexible benefits tailored to each country
• Health and welfare insurance plans
• Retirement programs
• Parental leave
• Adoption assistance
• Wellbeing resources to support you and your immediate family
• Travel perks (choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals)
• Access to over 20,000 courses on our learning platform
• Leadership courses
• New job openings available to internal candidates first