Amex GBT is a company that helps its colleagues achieve success and offers an inclusive and collaborative culture where your voice is valued. As a Travel Counselor, you'll join a highly skilled remote team, providing outstanding service to corporate business clients.
Requirements
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Amadeus) >> two years minimum experience
- Professional communication in English (written and verbal) is a must, Spanish and any additional European language could be considered a plus
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Benefits
- Flexible benefits tailored to each country
- Health and welfare insurance plans
- Retirement programs
- Parental leave
- Adoption assistance
- Wellbeing resources to support you and your immediate family
- Travel perks
- Access to over 20,000 courses on our learning platform
- Leadership courses
- New job openings available to internal candidates first
