Client Relations Advisor

AO Globe Life is seeking a Client Relations Advisor to assist individuals and families in understanding and accessing supplemental benefit programs. The role involves scheduling virtual consultations, guiding clients through the enrollment process, and maintaining accurate digital records. The position requires strong communication and organizational skills, as well as the ability to work independently in a remote environment.

Requirements

• Contacting individuals who have expressed interest in learning about benefit programs
• Scheduling and conducting virtual consultations via Zoom with individuals and families across the U.S.
• Listening carefully to client needs and helping identify benefit options that fit their situation
• Explaining available programs clearly and professionally
• Guiding clients through the enrollment process from start to finish
• Maintaining organized and accurate digital records of client interactions and documentation
• Providing responsive follow-up support to ensure a positive client experience
• Participating in ongoing professional development, mentorship sessions, and team meetings
• Collaborating with teammates to share best practices and maintain a service-focused culture

Benefits

• Comprehensive training
• Mentorship and support
• Flexible schedule
• Opportunities for long-term career growth
• Meaningful client interaction
• Continuous learning
• Collaborative remote environment