Customer Service and Sales Support Specialist

Role Overview

Join our team as a Customer Service and Sales Support Specialist, combining customer service, inside sales, and project management responsibilities to drive sales growth and manage customer-related projects in the semiconductor manufacturing industry.

What You Will Do

Serve as the main point of contact for customers, manage inquiries, process orders, support sales efforts, and coordinate project timelines and deliverables, ensuring projects are completed on time and to specification.

Why It Might Be a Fit

Ideal candidate will have strong project management skills, excellent verbal and written communication skills, and a solid understanding of semiconductor products and applications.

Requirements

• Bachelor’s degree in Business, Sales, Engineering, or a related field (or equivalent experience)
• 2+ years of experience in customer service, inside sales, or project management, preferably within the semiconductor, electronics, or manufacturing industries
• Project Management experience is essential, including the ability to manage timelines, coordinate cross-functional teams, and track deliverables
• Strong CRM (Salesforce, SAP, etc.) and project management software (Microsoft Project, Asana, etc.) experience
• Solid understanding of semiconductor products and applications, with the ability to convey technical information to customers