Clinical Pharmacist

The Clinical Pharmacist will serve as the primary liaison for clinical and cost containment insights to internal and external-facing clients, responsible for overall retention and satisfaction within their book of business.

Requirements

• Maintain confidentiality and HIPAA guidelines
• Provide overview and advice on legislative, legal, and industry requirements
• Review, edit, maintain, or create and support standard and client-specific drug formularies
• Review, edit, maintain, or create and support Prior Authorization protocols
• Review and determine clinical dispositions regarding pharmacy, patient, and prescriber-generated prior authorization requests
• Support client retention, renewals, upsells and client satisfaction
• Provide review and evaluation of client and prospect drug utilization review
• Provide review and advice on Pharmacy Provider Contracting
• Review, edit, maintain, or create and support standard and client-specific Drug Utilization and financial impact reporting protocols
• Review, edit, maintain, or create and support the additions of new specialty, brand, and generic product introductions
• Review, edit, maintain, or create and support standard and client-specific Rebate contracts and performance guarantees
• Review, edit, maintain, or create and support the development of an organizational standard for MSP, PAP, and CAP programs
• Support the standard operating procedures for external advocacy companies that provide MSP, PAP, and CAP programs
• Support clinical and financial review of multiple accounts
• Focus on ensuring superior customer service levels, operational excellence and strategic insight
• Support new business implementations
• Maintain account activity within the CRM system
• Closely coordinate with Marketing, Product, and Sales areas on applicable initiatives