Bilingual Case Processing Aide

Role Overview

The Bilingual Case Processing Aide provides operational and logistical support to Case Processing Specialists and facility staff within an ICE processing environment. This role assists with coordinating detainee movement, facilitating communication between operational teams, and supporting administrative workflows that enable efficient case processing operations.

What You Will Do

Provide direct support to Case Processing Specialists during daily processing operations, assist with organizing case files and preparing documentation packets, deliver and retrieve documents, and maintain organized document staging areas.

Why It Might Be a Fit

This role requires strong organizational and time-management abilities, ability to work independently and as part of a coordinated processing team, and professional communication skills in fast-paced operational environments.

Requirements

• High school diploma or equivalent
• Two (2) or more years of administrative, clerical, or records management experience
• Experience supporting government operations, legal administration, or immigration processing environments
• Bilingual
• U.S. citizenship

Benefits

• Competitive salaries
• Comprehensive benefits
• Training and development opportunities