Processing Site Supervisor

Role Overview

The Processing Site Supervisor oversees daily case processing operations within an ICE processing facility. This position is responsible for supervising Case Processing Specialists and Case Processing Aides during assigned shifts, ensuring accurate administrative processing of immigration case documentation, and maintaining operational coordination with facility partners.

What You Will Do

Supervise Case Processing Specialists and Case Processing Aides, assign daily responsibilities, monitor team performance, provide direction and coaching, and ensure proper staffing coverage and operational continuity.

Why It Might Be a Fit

This role requires strong leadership and team management skills, ability to oversee complex operational workflows, and proficiency with Microsoft Office applications and administrative systems.

Requirements

• Bachelor’s degree preferred; relevant experience may substitute for education
• Minimum of 3-5 years of experience in administrative operations, case processing, or government program support
• Prior supervisory or team leadership experience strongly preferred
• Experience working in government operations, detention environments, legal administration, or immigration programs preferred
• Experience with case management systems or administrative documentation processes preferred
• Bilingual English-Spanish preferred
• Must be a U.S. citizen to comply with federal contract requirements

Benefits

• Competitive salaries
• Comprehensive benefits
• Training and development opportunities