Software Support Specialist, Veterinary Medical Practice Software

Role Overview

As a member of our support team, you will care for national and international customers from veterinary practices, clinics, and universities. You will answer simple and complex questions by phone about our products, especially our practice management software easyVET. After intensive training, you will take over as one of our support professionals, if necessary and of interest, the target group-specific training of smaller and larger user groups on site.

What You Will Do

Answer simple and complex questions by phone about our products, especially our practice management software easyVET. Take over the target group-specific training of smaller and larger user groups on site. Develop our customers in technical topics or on the operating system level and take over the configuration, installation, and administration of Windows servers.

Why It Might Be a Fit

You will have the opportunity to shape the future of digital practice management. You will work without predefined standard answers and without a strong separation of first-, second-, and third-level support. This allows you to independently and individually contribute, find solutions, and explain them in your own words.

Requirements

• Completed education as a TFA or similar degree
• First experiences in customer or patient care
• Routine PC knowledge
• Secure knowledge of the English language
• Ability to speak French or Dutch

Benefits

• Family-owned company with secure, exclusively unlimited employment
• Weekly training and time for self-study
• Work-Life-Balance
• Weekly team workout with personal trainer
• Generous team kitchen, outdoor gas grill, and outdoor terrace in the green
• Free water, tea, and coffee supply
• Own company building with modern office rooms in a quiet environment
• Parking spaces directly in front of the door
• Good bus connection