Antietam Broadband seeks a Maintenance & Communications Technician to install, maintain, and repair broadband, CATV, and fiber-optic systems. The ideal candidate is technically skilled, customer-focused, and eager to grow within an award-winning organization.
Requirements
- Install, maintain, troubleshoot, and repair broadband, CATV, and fiber-optic systems
- Perform preventive and corrective maintenance on the BB/CATV and HFC plant
- Troubleshoot system outages and individual customer service issues
- Install and maintain fiber drops, interior fiber wiring, ONTs, and customer equipment
- Perform fiber splicing (fusion and ribbon) for new construction, maintenance, restoration, and customer activation (aerial and underground)
- Conduct forward and return path testing, system balancing, and power supply maintenance
- Support service technicians and assist with escalated technical issues
- Assist with new construction projects including fiber placement, terminal installation, and cutover activities
- Educate customers on installed services and equipment usage and recommend service upgrades when appropriate
- Maintain company vehicles, tools, and inventory in a clean and operational condition
- Accurately locate and mark underground services using prints, test equipment, and mapping software
- Ensure compliance with all OSHA, FCC, NEC, and local regulations
- Maintain a professional image through appearance, demeanor, safe driving habits, and customer interactions
- Participate in an on-call rotation and work outdoors in all weather conditions
- Perform additional duties as assigned
Benefits
- Group health & dental insurance
- 401(k) program with company match
- Generous PTO program
- Company wellness program
- Employer-paid short- and long-term disability
- And much more!
