CH-Technical Specialist (m/f/d)

As a Technical Specialist, you will develop expertise in Apple products, services, and repair processes to provide efficient and high-quality repairs. You will support customers with their Apple product and software issues, troubleshoot problems, and resolve service concerns. You'll also contribute to an inclusive environment and provide excellent customer service.

Requirements

• Ability to work a flexible schedule including nights, weekends, and holidays
• Technical expertise of Apple products and services
• Strong interpersonal skills
• Ability to learn and deepen understanding of Apple products and services
• Ability to work in a fast-paced environment
• Teamwork skills
• Ability to handle sensitive information