SE-Technical Specialist

Apple is seeking a Technical Specialist to provide support to customers experiencing Apple products and services issues. The role involves troubleshooting, diagnosis, and resolution of service problems, understanding customer needs, and providing recommendations. The ideal candidate will contribute to a positive, inclusive team environment and embody Apple's values.

Requirements

• Availability to work nights, weekends, and public holidays in the retail store.
• Fluency in the local language, both written and spoken.