Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.
Requirements
- Global Product Support Engineer
- Develop new procedures and Best Known Methods (BKMs) to service new products.
- Participate in or own first chamber Build & Test in Apps lab.
- Partner with Quality & Reliability (Q&R) group to review and address Top Field Issues.
- Develop and document procedures to install (start-up), retrofit and maintain the product (Technical Product Manuals)
- Develop new procedures, Customer Engineering Notices (CENs), Internal Service Bulletins (ISBs) and troubleshooting guides as required.
- Collect process and qualification data to create product Best Known Methods (BKMs)
- Develop initial training package for new products and work with Global Technical Training (GTT) to develop training class.
- Train Customer Engineers (CEs), Process Engineers (PSEs) and Technical Product Support (TPS) assigned to customers who will receive ELS Shipments, prior to shipping.
- Identify new parts that require to be stocked by AGS and work with them to ensure parts are stocked in correct locations
Benefits
- Paid Time Off
- 401k Matching
- Retirement Plan
- Stock Award Program
- Bonus Program
- Comprehensive benefits package
