Global Software Support Engineer

Global Software Support Engineer position at Applied Materials in Tainan, Taiwan. Analyze and resolve equipment software application issues, provide customer support, and contribute to equipment software specification and design.

Requirements

• Analyze and resolve Applied Materials' equipment software application and systems issues of moderate complexity
• Provide customer software support via Software Ticketing system
• Create, test, and verify Software Change Notifications and Key Feature Procedures for product software
• Participate in developing customer focused feature documentation for external software features
• Participate and contribute in equipment software specification and design, testing and documentation reviews as appropriate for customer requests
• Assist in training junior level engineers and detailed product operation

Benefits

• Health and wellbeing programs
• Support for personal and professional growth
• Benefits programs