Global Software Support Engineer

Global Software Support Engineer at Applied Materials. Analyze and resolve software application and systems issues. Provide customer support and updates. Create and verify software change notifications and key feature procedures.

Requirements

• Analyzing and collaborating to resolve equipment software application and systems issues of moderate complexity
• Providing customer software support via Software Ticketing system
• Creating, testing, and verifying Software Change Notifications and Key Feature Procedures for product software
• Developing customer focused feature documentation for external software features
• Participating and contributing in equipment software specification and design, testing and documentation reviews

Benefits

• Supportive work culture
• Opportunities for learning and career growth
• Employee health and wellbeing programs