Lead Software Support Engineer

Lead Software Support Engineer role at Applied Materials in Bangalore, IND. Responsible for resolving software issues, working with customers, and developing software utilities. Requires 3+ years of experience in software product support and a Bachelor of Engineering degree in Computer Science/Information Science/Electronics.

Requirements

• Excellent analytical skills, methodical problem solving skills and troubleshooting skills
• Excellent communication skills (verbal and written) and the ability to interact with extended teams spread across the globe
• Minimum 3 years of experience in software product support
• Bachelor of Engineering degree in Computer Science/Information Science/Electronics with strong back ground in Industrial automation software
• Background in Semiconductor Manufacturing/Industrial Automation is an added advantage
• Strong understanding of SDLC
• Code analysis and Debugging (C++,C,JAVA) optionally concept of Oops.
• Basic scripting experience with a language like Python.(Added Advantage)
• Prior experience in SQA methodologies is an added advantage
• Self-motivated and willing to learn new skills and technologies as needed
• Ability to meet objectives, goals and deadlines with minimal supervision
• Experience in troubleshooting software issues using logs & simulation.
• Windows operating system and networking experience.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health and wellbeing programs