Front Desk Associate

Role Overview

The Front Desk Associate is responsible for greeting guests and members, processing transactions, and maintaining facility cleanliness. The role requires strong customer service skills, ability to handle money, and knowledge of the facility and its amenities.

What You Will Do

The Front Desk Associate will ensure the 'Arch Amenities Group Experience' for members and guests, process transactions, handle money, and contribute to facility cleanliness. They will also be responsible for reporting incidents, submitting paperwork, and maintaining accurate department maintenance procedures.

Why It Might Be a Fit

The ideal candidate will have excellent communication, customer service skills, and work ethic. They should be able to handle a variety of duties simultaneously, have a professional manner, discretion, and appearance, and be able to lift 25 lbs.

Requirements

• High School graduate preferred
• Customer service experience
• Previous experience handling money
• Excellent communication, customer service skills, and work ethic
• Efficient, well organized, and able to handle a variety of duties simultaneously
• Professional manner, discretion, and appearance
• Excellent verbal and written skills
• Energetic, enthusiastic and motivational
• Strong team player
• Proficient in appropriate computer skills and office equipment
• Ability to lift 25 lbs.

Benefits

• Free individual membership
• Employee discounts on programs and packages