Partner Solutions Lead

Role Overview

As our next Partner Solutions hire, you will lead post-sale success, implementation, adoption, and retention efforts for Ascertain's most strategic partners. This role is ideal for someone with experience in healthcare technology, healthcare consulting, or SaaS implementation who is excited to build a high-impact function from the ground up.

What You Will Do

Own partner success after the sale by leading onboarding, implementation, adoption, and long-term retention efforts for strategic healthcare customers. Serve as the primary partner contact, building relationships with executive sponsors, operational leaders, and clinical stakeholders.

Why It Might Be a Fit

This is a highly visible, hands-on role for someone who thrives in relationship management, transformational implementations, and operational problem-solving. You will help define Ascertain's partner success strategy, create scalable processes and playbooks, and shape the overall customer experience.

Requirements

• 4+ years of experience in healthcare technology, healthcare consulting, customer success, implementation, or project management
• Experience working with healthcare providers and operational teams, with a strong understanding of ambulatory practice workflows and revenue cycle operations
• Cardiology experience is required; oncology experience is a plus
• Familiarity with ambulatory EHR platforms such as athenaOne, NextGen, eClinicalWorks, or similar systems
• Strong communication, relationship management, and analytical skills, with the ability to engage both executive and operational stakeholders

Benefits

• Cutting-edge technology
• Ownership & growth
• Collaborative team
• Competitive compensation
• Meaningful equity
• Comprehensive health insurance