ServiceNow Engineer

Role Overview

The ServiceNow Engineer provides advanced engineering, configuration, and integration support for the enterprise ServiceNow platform to ensure stability, scalability, and alignment with organizational standards. The role works closely with product owners and process leads to implement changes, upgrades, and new capabilities while minimizing disruption to mission-critical services.

What You Will Do

Design and implement complex ServiceNow solutions, develop and maintain integrations, plan and execute platform upgrades, configure and customize workflows, and troubleshoot complex platform issues.

Why It Might Be a Fit

The ideal candidate will have 8+ years of experience supporting ServiceNow environments, demonstrated expertise configuring and customizing core ServiceNow applications, and strong problem-solving, communication, and collaboration skills.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent relevant experience
• 8+ years of experience supporting ServiceNow environments
• Demonstrated expertise configuring and customizing core ServiceNow applications
• Strong problem-solving, communication, and collaboration skills
• Ability to obtain and maintain a Public Trust investigation and to work in a U.S.-only federal IT context

Benefits

• Monetary compensation is one component of ASM's overall compensation and benefits package for employees