Bilingual Patient Access Specialist (English/Spanish)

The Bilingual Patient Access Specialist role works directly with healthcare providers and insurance plans to gather information about patient insurance and coverage. The specialist will support healthcare providers, address coding and billing questions, and navigate complex reimbursement issues. The role also involves conducting benefit investigations, verifying patient-specific benefits, and documenting prior authorization processes.

Requirements

• In-depth understanding and experience with Major Medical & Pharmacy Benefit Coverage
• 2 to 3 years of benefit investigation involving the analysis and interpretation of insurance coverage
• 2 to 3 years of experience interacting with healthcare providers in regard to health insurance plan requirements
• Bilingual in both English and Spanish
• Excellent verbal communication skills and grammar
• Salesforce system experience preferred

Benefits

• Medical, dental, vision, life, & short-term disability insurance
• Teledoc services for those enrolled in medical insurance
• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Legal insurance