Guest Services Agent

Oversee front desk operations, handle guest check-ins and check-outs, and support front desk team members. Resolve guest issues and manage daily tasks.

Requirements

• Customer service experience
• Experience in hospitality or leadership (preferred)
• High school diploma or equivalent
• Tech savvy enough to use hotel systems with confidence
• Able to lift 50 lbs and stay on your feet

Benefits

• 401(k) plan with company match
• Comprehensive Health Coverage – Medical, dental, and vision insurance options
• Paid Time Off & Vacation
• Perks That Fit Your Life – DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services
• Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs