Business Analyst/Operations

We are seeking a highly organized and proactive consultant to provide direct support to one of the client's practice leaders. This role is ideal for someone who thrives in a dynamic environment, excels at building processes from the ground up, and is comfortable wearing multiple hats across process improvement, template creation, and general operational support.

Requirements

• Collaborate closely with the Practice Leader to build and document internal processes and workflows
• Develop templates, SOPs, trackers, and internal documentation using Microsoft tools
• Assist with project coordination, follow-ups, and task tracking to support strategic initiatives
• Use tools like Microsoft Visio or Lucidchart for process mapping and visualization
• Prepare internal reports or summaries as needed
• Maintain confidentiality while working with sensitive company information
• Identify and implement improvements to streamline operations
• Support ad hoc administrative and operational tasks