Boomi Support Team Lead responsible for enhancing and maintaining integration platforms, ensuring high-quality service delivery and strong customer engagement.
Requirements
- 1-5 years' experience in an integration support and/or integration development role.
- Hands-on experience supporting and developing on Boomi AtomSphere (Atoms/Molecules, process design, connectors, APIs, and deployments).
- Strong troubleshooting skills across integrations: logs, message tracing, retry/replay, data mapping issues, connectivity, certificates/keys, and performance tuning.
- Experience with integration patterns including API-led, middleware, file-based, real-time, batch/bulk, event-driven, and B2B integrations.
- Knowledge of API management concepts (authentication/authorisation, throttling, versioning, policy enforcement) and exposure to API gateways.
- Experience integrating with enterprise applications (e.g., SAP, Salesforce, Oracle, MS Dynamics 365, Workday, ServiceNow, NetSuite), on-prem and cloud.
- Understanding of IT service management practices (incident/problem/change) and working with ticketing tools (e.g., ServiceNow/Jira).
- Working knowledge of CI/CD and release management concepts for integration platforms; familiarity with Git-based workflows.
- Knowledge of relational databases and SQL; experience with XML/JSON, REST/SOAP, and secure transport (TLS, certificates).
- Ability to produce clear technical documentation and communicate effectively with stakeholders at all levels.
Benefits
- Employee benefits, recognition, and wellbeing platform
- Career growth via succession planning, internal promotions, and mentorship opportunities
- Ongoing investment in professional development through industry and technology certifications, and study assistance
- Mental health support through our Employee Assistance Program
- Support for family and caring responsibilities, including paid parental leave
- Employee referral program, with monetary incentives offered
