Service Advisor

Role Overview

Join AutoFair Automotive Group as a Service Advisor and help customers with their vehicle needs. The role involves overseeing service orders, providing excellent customer service, and working with the service department to ensure prompt and effective service.

What You Will Do

Responsibilities include overseeing service orders, taking ownership of customer experiences, providing concierge support, and maintaining customer happiness scores. You will also assist in diagnosing vehicle problems, order parts and tools, and oversee administration of warranty claims.

Why It Might Be a Fit

This role is a great fit for someone who is passionate about helping customers, organized, and able to work with little supervision. You will have opportunities for growth and development, and will be part of a team-based environment with a strong policy of equal employment opportunities.

Requirements

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Consistent record of service and sales success
• Strong record of positive customer satisfaction results
• Team oriented and self-motivated
• Able to work with little supervision
• Clean driving record and valid driver's license

Benefits

• Aggressive & Rewarding Compensation Package
• Medical, Dental, Vision, Life and Disability
• 401 K Plan with company match
• Paid vacation
• Growth opportunities
• Paid Training
• Team based environment
• Employee vehicle purchase plans
• Long term job security
• Health and wellness
• Flexible Work Schedule
• Discounts on products and services