Onsite IT Support Engineer- L2, Infra L1

Provide onsite IT technical support for users and onsite hardware within the locations described, with a focus on desktop, laptops, and office IT, as well as network and server support.

Requirements

• 5+ years' experience in IT support in a corporate enterprise environment
• In-depth knowledge of Microsoft Windows 7 and Windows 10 operating systems
• Knowledge of ServiceNow or similar ticketing system
• Understanding of Active Directory
• Plant environment knowledge and experience
• Familiarity with Microsoft server technologies and their associated user management tools