We are seeking a motivated and detail-oriented CRM Specialist with hands-on experience in Microsoft Dynamics 365. The ideal candidate will play a key role in configuring, customizing, and enhancing CRM systems to meet evolving business needs.
Requirements
- Set up and configure Microsoft Dynamics 365 (on-premise and online) environments
- Design and implement Dynamics 365 workflows, business rules, and process automation
- Develop custom CRM plugins and perform form customizations
- Collaborate with Business Analysts and stakeholders to gather requirements and propose CRM-based solutions
- Troubleshoot and resolve CRM-related incidents and technical issues
- Integrate Dynamics 365 with external systems via WebAPI and SFTP
- Utilize CI/CD pipelines and implement secure coding practices in CRM solution deployment
Benefits
- Competitive salary
- Opportunity to work with public agency IT teams and AvePoint R&D team
