Key Account Manager responsible for developing long-term business partnerships with clients, ensuring optimum use and satisfaction with Avetta's solutions, and driving revenue growth.
Requirements
- Develop and manage relationships with key Client stakeholders and executive sponsors
- Create and Document a strategic account plan and execute against the plan's identified goals
- Perform remote and onsite Client Business Reviews, identifying opportunities for improvement satisfaction and managing subsequent engagements
- Identify Expansion opportunities within assigned Clients and collaborate with other Teams as appropriate to ensure growth attainment
- Escalate top client issues, assist in developing action plans to resolve
- Update Avetta cross-functional teams and executives with ongoing progress
- Minimum - quarterly business reviews with each assigned client
- Meet or exceed new billings assigned quota, monthly/quarterly/annually
- Ensure the customer satisfaction preventing churn
Benefits
- health insurance
- dental insurance
- vision insurance
- 401(k)
- flexible PTO
