Global IT Service Desk - Team Leader

Job Title: Global IT Service Desk - Team Lead. Lead a 24x7, follow-the-sun Service Desk team to deliver excellent, data-driven support.

Requirements

• People Leadership
• Service Operations & Performance
• Major Incident & Problem Management
• Knowledge, Quality & Training
• Stakeholder Management & Escalations

Benefits

• Gratuity
• Medical and accidental insurance
• attractive leave entitlement
• emergency leave days
• childcare support
• maternity, paternity and adoption leaves
• education assistance program
• home office set up support
• well-being support