Rep, Technical Support
AVI-SPLMarkham, Ontario, Canada
Posted October 6, 2021
Full Time
About the Company
AVI‑SPL is the world’s largest audio‑visual and unified‑communications integrator, delivering end‑to‑end digital solutions that transform workplace collaboration. With a portfolio that spans AV system integration, video conferencing, telepresence, control rooms, security, digital signage, and cloud‑based managed services, the company serves more than 80 % of Fortune 100 firms worldwide. Its 4,300‑strong global team designs user‑friendly, scalable, people‑centric solutions that elevate employee experience and unlock measurable business value. AVI‑SPL’s blend of deep technical expertise, industry‑leading scale, and a culture focused on empowering people to work smarter and live better sets it apart as a partner of choice for organizations seeking to modernize their workplace technology.
Job Description
The AVI-SPL Global Helpdesk Technical Support Representative (TSR) is the initial contact point for AVI-SPL customers both internal and external. This position requires excellent Customer Service, organizational, time management, and inter-personal skills.
Requirements
- High School Diploma or equivalent
- Formal education in Electronics or related field preferred
- Minimum 1-2 years AV/Teleconferencing experience preferred
