Technical Support Representative

Axis Communications is seeking a Technical Support Representative to provide initial screening of all inbound technical support interactions via telephone, chat, and online helpdesk. The position is hybrid, with one week onsite in the office and one week remote.

Requirements

• Excellent communicator, written and oral
• Excellent customer service skills
• Time management and multi-tasking
• Strong computer skills
• Microsoft Office proficiency
• Detail oriented

Benefits

• Health, dental, vision, and fitness/health and wellness programs
• Paid parental leave
• Dependent care reimbursement account
• Generous vacation benefit
• 3-week sabbatical on 5-year anniversary
• 401(k) program and employer matching