Japanese Guest Relations Officer (Expatriate) | AYANA BALI
AYANA HospitalityBali, Indonesia
Posted May 26, 2025
Full Time
About the Company
AYANA, named after the Sanskrit word for ‘a place of refuge' is a globally respected owner and creator of iconic destinations. We believe hospitality should nurture the wellbeing of our guests and communities. That travel should bring joy, invigorate the senses and enliven the mind. And that our success depends on achieving harmony with self, others and nature. We exist to craft iconic destinations and voyages that provide exceptional service and profound inspiration to our global travelers. For every guest, a place of refuge. That is our pledge.
Job Description
AYANA BALI is seeking a highly motivated Japanese Guest Relations Officer for its largest integrated resort in Bali, Indonesia. The role involves welcoming guests, assisting special guests, and providing information about amenities and services to ensure a positive experience. Responsibilities include addressing complaints, ensuring compliance, and proactively anticipating guest needs.
Requirements
- Only for Japanese Expatriate
- Minimum 2 years experience in the same position or related fields in the hospitality industry
- Eloquent in English communication in both written and spoken
- Diploma in Rooms Division, Hotel Management, or other relevant fields.
- Experience in operating Hotel system is an advantage
