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Job description
Join B&Q as a Trading Team Manager to drive commercial delivery of the sales floor and coach colleagues to deliver an exceptional service for customers. The role involves leading a high-performing team to achieve sales targets and improve customer satisfaction.
Drive commercial delivery of the core trading sales floor, conduct regular commercial reviews, and support colleagues to build product knowledge and meaningful customer interactions.
The ideal candidate will be a comfortable coach, passionate about process, and well-planned and organised. They will be passionate about making every customer count and be committed to diversity and inclusion.
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Retail • Construction
B&Q is the UK and Ireland’s leading home improvement and garden retailer, serving over 20 million customers annually through a network of over 311 stores and a robust online platform. The company offers an extensive catalog of over 100,000 products, ranging from building materials to garden essentials, alongside a recently launched home improvement marketplace expanding customer choice. As part of Kingfisher plc, B&Q provides diverse career opportunities within retail, e-commerce, supply chain, and corporate functions. The company is committed to both customer service – delivered by a team of over 21,000 colleagues – and responsible business practices, including sustainable sourcing and community engagement through initiatives like the B&Q Foundation.