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Job description
Join B&Q as a Trading Team Manager and drive commercial delivery of the sales floor, leading a high-performing team to deliver exceptional customer service. You will be pivotal in creating a truly inclusive team to make every customer count.
Drive commercial delivery of the core trading sales floor, lead end-to-end stock management, range change, and promotions. Conduct regular commercial reviews using sales data, loyalty insights, and customer feedback. Support colleagues to build deep product knowledge and meaningful customer interactions.
We're looking for a leader who is comfortable coaching, passionate about process, and well-planned and organised. You should be able to lead in a way that brings out the best in your colleagues and demonstrates a commitment to diversity and inclusion.
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Retail • Construction
B&Q is the UK and Ireland’s leading home improvement and garden retailer, serving over 20 million customers annually through a network of over 311 stores and a robust online platform. The company offers an extensive catalog of over 100,000 products, ranging from building materials to garden essentials, alongside a recently launched home improvement marketplace expanding customer choice. As part of Kingfisher plc, B&Q provides diverse career opportunities within retail, e-commerce, supply chain, and corporate functions. The company is committed to both customer service – delivered by a team of over 21,000 colleagues – and responsible business practices, including sustainable sourcing and community engagement through initiatives like the B&Q Foundation.