We are looking for an IT Support Coordinator to join our IT Infrastructure team in France. This role is well suited for someone looking to expend and build strong, hands-on experience in an enterprise IT environment while contributing meaningfully to day-to-day operations and support.
Requirements
- Professional working proficiency in English, both written and verbal.
- Familiarity with Microsoft Active Directory, Microsoft Entra ID (Azure AD), and Microsoft 365 gained through education, an internship (stage / alternance), or early professional experience.
- Basic exposure to Identity Providers (IdP) and single sign-on concepts, including platforms such as Entra ID or Okta.
- Exposure to supporting Windows 11 in an academic or business environment.
- Basic understanding of networking fundamentals, remote access technologies (VPN, RDP), and the OSI model.
- Comfort using command-line tools (CMD, PowerShell, terminal) for day-to-day troubleshooting.
- A service-oriented mindset: patient, approachable, and able to explain technical topics to non-technical users.
- Strong organizational skills and the ability to prioritize multiple requests in a fast-paced environment.
- Good judgment around when to resolve independently, when to escalate, and when to ask for guidance.
- Curiosity, initiative, and a desire to continue learning.
- Awareness of data protection principles and a commitment to responsible handling of user data (GDPR).
Benefits
