Universal Banker I (Main Banking Center)

The Universal Banker I role is for a branch representative responsible for providing exceptional customer service, managing branch activities, and selling financial products. This involves greeting customers, resolving complaints, processing transactions, and maintaining branch operations, including cash handling and ATM duties.

Requirements

• Manages branch client experience and proactively engages clients.
• Identifies customer needs and maintains extensive knowledge of products and services.
• Proactively manages branch lobby and provides excellent customer service.
• Processes a wide range of financial transactions, including cashing, deposits, and withdrawals.