Client Success Manager

Bask is the best telehealth platform on the market, empowering entrepreneurs and businesses to launch DTC telemedicine companies quickly and easily. We're a rapidly growing startup that values speed, intuition, customer-obsession, and extreme ownership. As a Client Success Manager, you'll build strong relationships with customers, own the full customer lifecycle, and drive user adoption.

Requirements

• 5+ years of experience in Customer Success, Client Services, or Customer Success at a SaaS organization
• Experience in e-commerce
• Experience with large- to enterprise-sized customer book of business
• Creative problem solver with a determination to succeed
• Independent and motivated, with the wisdom to seek help where needed
• An entrepreneur
• Highly articulate, ability to communicate effectively both when speaking and writing
• Highly organized, with the ability to juggle multiple projects in a fast-paced environment
• Comfortable collaborating with different teams (product, sales, marketing, etc.)

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Visa Sponsorship
• Four Day Work Week
• Generous Parental Leave
• Tuition Reimbursement
• Relocation Assistance