Resident Advocate Relief position oversees the shelter operations including service delivery to residential clients during assigned shifts.
Requirements
- Provide crisis intervention assistance to current residents and hotline callers.
- Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility during assigned shift.
- Provide orientation to residents regarding all shelter guidelines and procedures and ensure adherence to those guidelines.
- Maintain confidentiality pertaining to records, residents, and locale of shelter facility.
- Ensure all donations are accepted, recorded, and put away in proper storage areas
- Attend and contribute to shelter and combined staff meetings
- Oversee the cleanliness of the shelter to include checking chores and reassigning as needed
- Submit maintenance requests for equipment and building repairs
- Check call notes and retrieve client messages
