The role of Application Management Specialist involves managing incidents and problems tickets, providing 3rd line support, and performing code level investigation/troubleshoot.
Requirements
- Degree in Computer Science, Information Technology, or other relevant fields.
- Experience in working on software applications development and support
- Working experience on the following: Source Code Management tool (i.e. SVN, Git, etc), Relational database, Development background and experience in programming languages/scripting (i.e. Java, #Net, Python, etc)
- Experience in programming, and working with different application, OS, and databases.
- Familiarity with network protocols (i.e. TCP/IP, HTTP, SSL, etc)
- Strong knowledge in n-tier web applications