The Lead Quality Analyst is responsible for overseeing performance improvement projects, serving as a quality advisor, and developing and implementing improvement strategies in collaboration with clinical leaders. This role requires project management/leadership, analysis, solution development, and identification and implementation of process improvement initiatives.
Requirements
- Bachelor's Degree in healthcare, behavioral science or related field required, Master's Degree preferred
- Five to seven years of relevant experience in a health care environment, clinical/nursing experience strongly preferred
- Certified Professional in Healthcare Quality (CPHQ) preferred, required within one year of hire
- Lean certification and experience preferred
- Proficient in Windows-based operating software and systems that include MS Word, MS Excel, MS Access and MS PowerPoint
- Experience in project development, project management and strong analytical skills, including data management and data analysis required
- Excellent written and oral communication and presentation skills required
- Knowledge of clinical quality, patient safety and/or patient satisfaction performance measures and indicators, data definitions and sources and relevant national databases and benchmarks; knowledge of healthcare quality, safety and satisfaction data design, collection, aggregation and summarization; and expert knowledge of performance improvement models, methods and systems required
- Demonstrated leadership on projects providing subject matter expertise and technical direction to other project team members
- Effective interpersonal, verbal and written communication skills, with an ability to express and document situations and processes
- Highly motivated, success oriented, organized and strong work ethic, with ability to work under minimal supervision, ability to adapt quickly to changes within the work environment required
- Must be a team player and have proven success applying a team approach and ability to work in conjunction with physicians, clinical managers, directors, and front-line staff in a supportive way to troubleshoot and resolve issues. Is able to address difficult situations with tact and diplomacy
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
