Customer Service Representative

We're searching for a Customer Service Representative to help us provide a brighter financial future for everyday Americans. As a representative, you'll serve as the primary point of contact for clients enrolled in Beyond Finance's financial hardship programs, providing exceptional customer service and a positive experience. You'll complete a four-week training program to become an expert in Beyond's financial hardship programs.

Requirements

• 1 year of relevant call center experience
• Bilingual - Spanish (preferred but not required)
• Reliable, high-speed internet connection with ethernet
• Strong computer technical skills
• Excellent communication skills (written, verbal, and listening)
• Strong interpersonal skills
• Ability to work independently in a distraction-free environment

Benefits

• Considerable employer contributions for health, dental, and vision programs
• Generous PTO, paid holidays, and paid parental leave
• 401(k) matching program
• Merit advancement opportunities
• Career development & training