Bench Technician 3-5 Years Experience
BEYOND IT SUPPORT LLCAurora, Colorado, United States
Posted July 15, 2025
Part Time
About the Company
Beyond IT Support delivers comprehensive managed IT services, specializing in cybersecurity, cloud solutions, and Microsoft 365 management. Their fixed‑price model offers businesses the full spectrum of network security, data protection, and user support without the overhead of an internal IT team. By treating each client as a strategic partner, they focus on proactive monitoring and rapid incident response to minimize downtime. This blend of affordability, reliability, and partnership-driven service sets them apart in the competitive managed services market.
Job Description
The company is seeking a skilled Bench Technician with 3-5 years of experience to diagnose, repair, and refurbish IT equipment for local businesses. The role involves troubleshooting hardware issues, managing inventory, and maintaining client records. The company focuses on delivering top-notch IT support with a close-knit team environment.
Requirements
- Diagnose, repair, and refurbish IT equipment (desktops, laptops, servers, networking hardware).
- Troubleshoot hardware issues.
- Maintain detailed records of repairs.
- Assemble and prepare equipment.
- Work closely with help desk and field technicians.
- Assist with configuring equipment.
- Manage incoming deliveries.
- Manage customer requests.
- Escalate service requests as needed.
- Travel to client locations as needed.
Benefits
- 401(k)
- 401(k) matching
- Company car
- Employee discounts
- Health insurance
- Dental insurance
- Vision insurance
