As a Strategic Account Manager at Block, you will be responsible for managing relationships with large sellers in the Food and Beverage vertical, growing account-based revenue, and serving as a voice for the upmarket seller with Product Teams.
Requirements
- 5+ years of relevant Account Management experience
- Experience Managing, retaining and growing a book of business
- Consistent over-performance on key sales or customer success metrics
- Remarkable discovery skills with customers based in genuine curiosity about their business
- A technical solutioning framework, including the ability to conduct requirements gathering
- Proven experience managing multiple projects internally with engineering, product and finance teams
- Contract and/or pricing negotiations experience with external senior stakeholders
- Excellent written and verbal communication skills
- Creative and strategic problem solving capabilities, resolving issues and tackling opportunities with no playbook
- Restaurant experience and/or F&B Technology experience preferred
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Modern family planning
