Team Manager Customer Success

Box is seeking a Senior Team Manager of Customer Success to lead, scale, and inspire a team of CSMs responsible for protecting and growing our most strategic and regulated customers.

Requirements

• 6+ years of experience managing customer relationships with a successful track record of driving retention and health
• 3+ years of experience managing a team; a natural leader and passionate coach who inspires his/her team to elevate performance
• Strong understanding of Financial Services, Life Sciences, and regulated industries
• Ability to thrive in a high-growth, fast-paced environment and adapt quickly to changing demands

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Health Benefits
• Stock Options
• Wellness Programs