Gerber Collision & Glass is seeking a Collision Estimator to provide exceptional customer experience, create estimates, and coordinate repair needs. The role requires knowledge of repairs, OE guidelines, and insurance programs.
Requirements
- Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
- Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
- Ensure compliance with all insurance client requirements, processes and metrics
- Participate in daily “production walks” with the Management Team, as required
- Maintain the store's KPI’s by maximizing role performance
- Uphold the company's Core Values: Honesty, Integrity & Respect
Benefits
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
- Voluntary Daily Pay option available
