Technical Account Manager

Braze is seeking a Technical Account Manager to own the ongoing technical relationship with customers in their portfolio, collaborating closely with the Customer Success team. The ideal candidate will have 3-5 years of client-facing experience, strong technical knowledge, and excellent communication skills.

Requirements

• 3-5 years client-facing experience as a TAM or in a related technical area
• 3+ years of technical experience in managing complex customer environments
• Strong product command and technical knowledge of SaaS, Mobile, API, or Programming
• Excellent written and verbal communication skills
• Ability to take complex technical ideas and translate them to non-technical stakeholders
• High level of intellectual curiosity and problem-solving skills

Benefits

• Competitive compensation
• Retirement and Employee Stock Purchase Plans
• Flexible paid time off
• Comprehensive benefit plans
• Family services
• Professional development
• Hybrid ways of working