Customer Service Technician

Brightspeed is looking for a Customer Service Technician to join their team. The role involves performing installation, maintenance, and troubleshooting of high-speed internet, video, and voice networks. The position requires climbing poles, using a shovel and pick to dig up and bury cable, and working in confined spaces. The ideal candidate should have a high school diploma or equivalent experience, basic computer skills, and a valid driver’s license.

Requirements

• High School diploma or equivalent experience
• Ability to distinguish colors on facilities
• Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
• Basic computer skills including MS Office applications
• A valid driver’s license and satisfactory driving record

Benefits

• Competitive compensation
• Comprehensive benefits
• Paid time off programs
• Employee assistance program
• 401K plan with company match
• Voluntary benefits